Terms of Service

Agreement to these terms

These Terms of Service are the agreement between you and Kidube for your use of the Kidube apps, websites and services. By creating an account or using Kidube, you agree to these terms. If you do not agree, please do not use the service.

You must be an adult (the age of majority where you live) to create an account, and you confirm you are the parent or legal guardian of any child whose profile you set up.

App licence — End User License Agreement (EULA)

The Kidube mobile apps are licensed to you, not sold. For the iPhone and iPad app that licence is Apple's Standard End User License Agreement (the Licensed Application End User License Agreement) for apps downloaded from the App Store, linked below; for the Android app it is these terms together with the Google Play Terms of Service. These Terms of Service govern your use of the Kidube service itself, and the App Store subscription terms in “Subscription, free trial and billing” below form part of them.

Kidube, not Apple, is the provider of the app and of the Kidube service, and is solely responsible for it and for its content, maintenance and support, and for any claims relating to it. Apple has no obligation to furnish any maintenance or support for the app. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you as a user of the app.

• Apple Standard End User License Agreement (EULA)
• Google Play Terms of Service

What Kidube is

Kidube is an ad-free, subscription-funded, parent-curated kids' video platform. Parents decide exactly what their children watch. Children do not browse or search; they only see content a parent has assigned. Vetted creators upload child-appropriate video and are paid from the subscription pool by watch-time.

Accounts and households

You are responsible for your login credentials and for activity under your household account. One household subscription covers the family's devices and child profiles. Keep your password and parent gate private — they protect your children's experience.

Subscription, free trial and billing

Kidube Family is an auto-renewing subscription with a fixed length of one month, offered for €4.99 per household, per month, after a 7-day free trial. One subscription covers your whole household on every device. Unless you cancel during the trial, the paid subscription begins automatically when the trial ends and renews every month until you cancel.

Where you subscribe decides who bills you. In the iPhone and iPad app the membership is an auto-renewable in-app subscription sold through Apple; in the Android app it is sold through Google Play; on the web and on TV it is handled by our payment provider, Mollie. Whichever you use, the same household unlocks everywhere, and we never see or store your card details.

For a subscription bought inside the app, payment is charged to your Apple Account or Google Play account when you confirm the purchase. It renews automatically for the same one-month period at the same price unless auto-renew is turned off at least 24 hours before the current period ends, and your account is charged for the renewal within the 24 hours before that. Any unused part of a free trial is forfeited when you buy the subscription.

You can manage the subscription and turn auto-renew off at any time in your store account — on iPhone or iPad in Settings → your name → Subscriptions, and on Android in the Play Store under Payments & subscriptions. Deleting the app does not cancel the subscription. Refunds for App Store purchases are handled by Apple and for Google Play purchases by Google, under their own policies.

For a subscription bought on the web or on a TV, payments and creator payouts are processed by Mollie and you can cancel at any time from your account, effective at the end of the current billing period. Prices are shown inclusive or exclusive of taxes as indicated at checkout.

Acceptable use

When using Kidube you agree not to:

• Share your account in a way that exceeds normal household use, or resell access.
• Attempt to download, copy, scrape or redistribute Kidube-hosted video outside the app.
• Circumvent security, the parent gate, moderation or geographic or rights restrictions.
• Use the service unlawfully or in any way that could harm children or other users.

Creators

Creators who publish on Kidube agree to additional creator terms covering eligibility, content standards, rights and warranties, and payout mechanics. Creators are paid from the subscription pool based on genuine watch-time of their approved videos, with payouts handled via Mollie. Only content that passes moderation can be assigned by parents.

Content and moderation

Every Kidube-hosted video passes an automated pre-screen and a human review before it can reach a child. We may reject, remove or re-review content at our discretion to keep the platform safe. Moderation decisions are logged for an auditable trail. No moderation system is perfect, and you can report concerns to us at any time.

Externally embedded videos

If you choose to add a video from an external platform, it plays through that platform's official embedded player, subject to that platform's terms, and may show that platform's ads. Kidube does not control, host or remove third-party content and is not responsible for it; we only ever embed via official players and never download or re-host it.

Intellectual property

Kidube and its software, design, logos and content (other than creator and third-party content) are owned by Kidube and protected by law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the service for your household. You retain ownership of content you upload, and grant Kidube the licence needed to host, moderate, deliver and promote it on the platform.

Disclaimers

Kidube is provided “as is” and “as available.” While we work hard to keep it safe, reliable and accurate, we do not warrant that it will be uninterrupted or error-free, or that any particular content will always be available. Curation and controls are powerful tools, but parental supervision remains essential.

Limitation of liability

To the maximum extent permitted by law, Kidube is not liable for indirect, incidental, special or consequential damages, and our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Suspension and termination

You can stop using Kidube and cancel at any time. We may suspend or terminate access if these terms are breached or to protect users or the platform. On termination, your right to use the service ends, and we will handle your data as described in the Privacy Policy.

Governing law

These terms are governed by the laws stated in the final published version, without regard to conflict-of-laws rules, and subject to any mandatory consumer protections available to you where you live. This draft does not yet specify the governing jurisdiction; that will be confirmed on legal review.

Changes to these terms

We may update these terms as Kidube evolves and will revise the “last updated” date above. For material changes we will provide reasonable notice. Continuing to use Kidube after changes take effect means you accept the updated terms.

Contact

For questions about these terms, contact us at support@kidube.com.